Frequently Asked Questions (FAQ) - US Sales
Shipping Mirage Hardwood Flooring
outside the area?
No, we are not able to ship Mirage wood floors outside the district.
We only have distribution rights that allow us to sell this
product into the Sudbury and Manitoulin Districts and surrounding
townships.
What can Lacasse ship?
Any of the other products listed on this site (steps, mouldings,
railings) are manufactured onsite and thus can be sold and shipped
to any address in N.America if it can be packaged adequately
and at a reasonable cost.
read issues related to shipping ... more
shipping info
Why do you require Social Security
#'s for US clients?
US customs requires this number to process the duty and customs
paper shuffle. It is not used internally for any other purpose
than cross border shipping!
What other costs exist?
All shipments under $200US incurr no US customs or duty and
rarely a processing fee. Shipments over this $200 can be charged
a paper shuffle fee by UPS ($25-$40 approx) as well as a customs/duty
charge applied by the US government. Customs and Duty charges
can be eliminated by a NAFTA certificate in most cases.. see
below
Nafta Certificate?
North America Free Trade Certificate.... we will complete this
form for all applicable shipments to eliminate all customs and
duty charges where possible. We will advise you ahead of time
if this can not be processed.
What sales taxes must be paid?
Clients from the United States and other places around the world,
do not pay Canadian taxes. They only apply for shipments going
to addresses in Canada.
Who pays the shipping?
We typically prepay the shipping and then add it to your invoice,
unless you have an account with a specific carrier that you
would like us to use. We will identify all shipping costs at
time of order!
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